9 tips for a successful personal injury claim - Kerr Brown Solicitors Blog & News
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9 tips for a successful personal injury claim


Accidents can happen to anyone at any time and dealing with the legal consequences can be a daunting prospect. Our specialist personal injury lawyers at Kerr Brown Solicitors are here for you every step of the way through this process.

To make sure you get the compensation you deserve we have compiled a list of our top nine tips on how to make your personal injury claim run smoothly. If you have any further questions contact us today for a free, no obligation chat.

1. If you’ve been injured in an accident, don’t wait until you’re no longer able to work to make your claim.

Processing your accident claim sooner rather than later will ensure the details are still fresh in your mind and you're likely to have all the relevant documentation at hand. If you wait until you can no longer work, this can lead to financial problems and make the claim much more difficult to pursue.

2. Look for a solicitor who is a specialist in the area of your claim as they will be better placed to advise on how long it will take and the likely outcome.

Choosing an experienced, expert personal injury firm will make the claims process much smoother. Online reviews on Google and social media will give you an insight into how they approach customer service.

3. Keep records of all financial losses related to your accident as your solicitor may advise that you can claim for these.

Every time you incur a cost because of your accident, write it down. Keep any receipts or record it on your phone. Even small costs, such as parking at hospital, can add up and are potentially claimable.

4. Tell medical experts about all of your symptoms. If a doctor doesn’t ask you something and you think it is important, volunteer the information.

Medical reports are crucial in personal injury claims so it's important that the doctor has a clear picture of your symptoms. If your injuries are not mentioned in a medical report, it’s unlikely that you will be compensated for them.

5. Don’t sign any form of documentation unless you understand it fully. Be aware that some forms may be sent to you some time after the incident has happened.

Be especially cautious if the document asks you to waive your right to a solicitor or release the other party from liability. Also pay particular attention to funding agreements and make sure you understand what deductions will be made before signing any document.

6. Be mindful of what you share on social media during the duration of your personal injury claim. If in doubt, don’t post anything.

Everything that’s posted on social media is considered public, and even the most well-meaning remarks about a personal injury claim could potentially be taken out of context and used against you. It's best to avoid discussing your case online.

7. During your claim, keep in touch with your solicitor on a regular basis. It helps to remember that if you delay your solicitor, you are delaying your claim.

If you get a call or receive a letter from your solicitor, the quicker you respond the quicker they can return to processing your compensation claim and this will speed up the process greatly. Your solicitor should be only too happy to explain anything you don’t understand.

8. Update your solicitor on any private treatment for your symptoms, such as osteopathy, massage treatments or physiotherapy.

Whichever provider you see, ask them to record details of your problems and what they are doing and always advise your solicitor as they can contact them to seek additional evidence to support your claim.

9. Keep your solicitor informed of anything that might affect your case, such as returning to work or a change of living arrangements.

Don’t forget to keep your solicitor informed of any changes in your circumstances as these could affect your case. Any change in symptoms or treatment, or if you move doctors, should be reported promptly. This also applies if you decide to return to work or apply for benefits.


For more information on how our specialist solicitors can advise you on your accident claim, please call our friendly team on 0141 413 5902 or start your claim now.

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