How to avoid a beauty salon disaster this Christmas - Kerr Brown Solicitors Blog & News
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How to avoid a beauty salon disaster this Christmas


The festive season is in full swing and for many people this means endless rounds of beauty treatments in preparation for parties and nights out. Christmas party season is big business for beauty salons and hairdressers, and many will be offering tempting deals to attract new customers. However, there are more pitfalls to be aware of than just a less-than-flattering new ‘do…

You may be surprised to learn that there are no regulations about who can perform most hairdressing and beauty treatments. Harmful injuries can arise from a number of treatments and procedures if they are not carried out safely by competent, trained and qualified staff. As a result, we frequently handle claims arising out of negligent treatment and can help you make a claim for compensation.

Research is key

Always ensure you do your research and read reviews before booking any appointments, especially in anticipation of a special occasion. Checking social media and Google reviews are a great way to find if a company is reputable or not and you may be able to browse photos of their work. Be wary of salons who do not have an online profile or where reviews about their services are not available.

Check if the salon you visit has public liability insurance cover – a reputable salon will not mind you asking this. Often there are many salons who do not have insurance which can prevent an injured person from making a successful claim against a negligent salon.

Don’t be afraid to ask questions

At the salon, always be mindful of the products being applied and ensure you ask any questions if you are unsure about the procedures involved with certain treatments.

Common reactions and how to avoid them

Many treatments such as eyelash extensions and hair colouring require you to have a patch test 24-48 hours beforehand. While this can be inconvenient at such a busy time of year, it is essential to ascertain if you will suffer from any allergic reactions, sensitivity, burns or scarring from the harsh chemicals used.

Eyebrow and eyelash tinting procedures are incredibly popular but are not without their risks as these treatments if not carried out correctly can include swelling, bruising, infection and black eyes – not a good look!

Even a simple manicure or pedicure can have unpleasant consequences if the salon uses unsafe chemicals or tools, causing burns, infections and allergic reactions.

And if not carried out properly, hair removal treatments such as laser treatment, electrolysis and waxing can lead to painful after effects which may in some cases cause scarring.

Hairdressing injuries

Because hair products often contain harsh chemicals, it is essential for hairdressers to carry out skin patch test and hair strand tests to minimise any risk in using these on your hair. Where these measures are not adhered to, this can cause serious injuries such as:

  • Chemical burns on the scalp or skin as a result of: misapplied products, allergic reactions after failing to perform a skin patch test, products that have been incorrectly prepared, products that have been left on the hair and scalp for too long or not removed properly
  • Burns from hairdryers, hair tongs and hair straighteners
  • Scissor related injuries

Injuries arising from negligent hair treatment can be very serious, often resulting in temporary or permanent baldness and scarring.

If things do go wrong

If you or someone you know has suffered an injury as a result of a beauty or hairdressing treatment, we understand the challenges that you may face, and the loss you might have suffered as a result. That is why we work hard to ensure you are awarded the compensation you deserve.

We will obtain specialist evidence from a dermatologist or other medical professional in order to prove that the damage caused was as a result of the treatment. This will not only give you the best chance of obtaining maximum compensation, but also provide insight into what further treatment may be required to rectify your injury, how long the injury or scarring will last and how the injury might impact your life.

To discuss your specific circumstances with a member of our team, call us today on 0141 413 9646 or complete our online enquiry form and a member of our team will get right back to you.

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